Meet The Tribe

Thomas Clancy Jr.

Thomas Clancy Jr. CEO
Thomas Clancy Jr. Thomas Clancy Jr.

Thomas Clancy Jr.

CEO

As Valiant’s CEO, Tom charts the course of the business, and ensures that the team loves the tribe they”ve joined. Tom is a frequent speaker at industry trade events, including Autotask’s Comm Live, Business Solutions Magazine’s Channel Transitions events, Google’s NY Headquarters, and the AIA’s New Practices continuing education series. Tom is proud to be one of the authors of three editions of the Mac OS X Bible, (so he can say he IS Tom Clancy the author). A lifetime New York resident, Tom now lives in Long Beach, NY, so his three excellent sons have a yard and a world-class beach to play on. But don”t fret for his NYC street-cred- he”s only five miles from Broad Channel where he grew up.
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Tara Giancaspro

Tara Giancaspro Executive Assistant
Tara Giancaspro Tara Giancaspro

Tara Giancaspro

Executive Assistant

Bravely crossing the Hudson River from far-flung New Jersey, Tara Giancaspro comes to Valiant with a love of pop music, pop culture, but most of all Back to the Future. With experience in film, social media, education, and real estate, Tara is accustomed to wearing many hats (though she’s partial to a tricorn). Her responsibilities at Valiant include managing the calendars of the CEO and President, scheduling meetings, working with our resident Tastemaker on social media content… and running the office bookclub.
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Yancy Sabenicio

Yancy Sabenicio Dir. of Account Management
Yancy Sabenicio Yancy Sabenicio

Yancy Sabenicio

Dir. of Account Management

A Queens native and 20-year veteran of the IT industry, Yancy leads the Accounts team to ensure that every Valiant customer gets the solution that solves their problems and fits their budget. Yancy’s early career includes extended stints behind a drumset, while providing tech support for Peninsula Hospital Center, Corbis and Intersection. Recent developments in Yancy’s story are the addition of his daughter Annabella to his family, and his journey into the wilds of Westchester.
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Tim Bowe

Tim Bowe Tech
Tim Bowe Tim Bowe

Tim Bowe

Tech

Tim came to Valiant because of a conversation over cocktails. Former Tribes-member Adam Kruckenberg got drinks with Tim and after a solid dose of “In Vino Veritas” (google it), Adam realized that Tim was a tribesman-in-waiting. In the brief while we’ve worked with Tim he’s been amazing. The prodigal son we didn’t know we had lost.
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Brett Shagen

Brett Shagen Tech
Brett Shagen Brett Shagen

Brett Shagen

Tech

Brett’s tech journey includes stints at ‘ye olde mac shoppe’ (you know who they are), as well as in-house support in the world of post-production/motion-graphics. Now as a reliable member of our Tech gang, Brett is often the first man to grab the phone when you call with an emergency.
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James Durante

James Durante Technician
James Durante James Durante

James Durante

Technician

Born and raised in Brooklyn, James has been working in the industry since 1998. He started working for a small NYC-based ISP where he honed his customer service and technical skills for 13 years. As hobbies he does some video editing, effects, and compositing as well as 3D modelling…and calculus (yes, just for fun).
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Darren McDowell

Darren McDowell Cloud Guru
Darren McDowell Darren McDowell

Darren McDowell

Cloud Guru

McDowell handles a lot of Valiant’s router and switch management, while keeping an eye on customer backups and being a part of the rapid-response onsite team. From dragging a network cable over a wall and through a ceiling to calculating processor loads and capacity requirements, Darren’s quiet sarcastic voice is a welcome part of our team. Darren is also a team lead on a videogame design firm, with hopes of making the next Angry Birds.
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Andrew Kwasny

Andrew Kwasny Operations
Andrew Kwasny Andrew Kwasny

Andrew Kwasny

Operations

Andrew is firmly planted at the center of the Valiant team. An expert navigator of the rocks and shoals of complex licensing orders, a master of shipment assembly, tracking and organization, Andrew makes sure the job gets done. Plus whenever we need to arrange a fun live event or design shirts, whip up some flyers or other marketing material, Andrew is there swinging his virtual paintbrush.
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Mark Leech

Mark Leech Senior Technician
Mark Leech Mark Leech

Mark Leech

Senior Technician

An IT industry work history spanning nearly 30 years, on both sides of the Atlantic, Mark is Valiant’s resident Englishman; quite handy for translations of phrases like “chuffed” and “cheeky”. No one has asked him how Cricket works yet, probably because no one cares. Mark is an avid PC Gamer, Sci-Fi and Fantasy reader (he IS a computer geek after all), and enjoys spending time with his dogs and occasionally his wife, at his home in the mountains of PA.
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Georg Dauterman

Georg Dauterman President
Georg Dauterman Georg Dauterman

Georg Dauterman

President

Georg is Valiant’s chief solutions designer. With over a decade of experience as large-scale network engineer and integration leader, Georg is among the best there is at making a plan and adapting that plan to a situation. Georg is the man to calculate your server room’s thermal load, rate of data expansion, network throughput requirements, CPU usage and which smartphone is the coolest (he’s a Galaxy man at present, but this is subject to change seasonally).
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David Conner

David Conner Account Management
David Conner David Conner

David Conner

Account Management

David wears pants. Occasionally he eats food. His interests include sleeping, and not being a lizard person. Which he totally isn’t. Nor is he an android sent to study our people from a distant sector of the galaxy. He does not consider our species a threat.
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Daniel Paluszek

Daniel Paluszek Shared Services
Daniel Paluszek Daniel Paluszek

Daniel Paluszek

Shared Services

Dan is our central services or ‘shared services’ tech. That means he”s the guy that builds the tools we all use! From our remote control systems to our deployment engines, antivirus updaters, patch management, scripting, building, hacking and slashing. Dan makes it possible.
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Thomas Madsen

Thomas Madsen Project Engineer
Thomas Madsen Thomas Madsen

Thomas Madsen

Project Engineer

Tom was born and raised in New Jersey, the greatest of all states, and still resides there to this day. He has always had an interest in computers and has been working in the industry for 3 years. He has a bachelors degree in Information Technology from Montclair State University and in his free time he enjoys reading and playing video games.
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Kevin Li

Kevin Li Developer
Kevin Li Kevin Li

Kevin Li

Developer

Kevin joined Valiant right out of Stuyvesant, NYC”s most prestigious high school. Kevin”s love of code is only matched by his devotion to candy (typically bought in bulk for better sharing). When our backup platform and deployment tools work perfectly and our team gets the work done efficiently, Kevin is the man to thank.
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Matthew F. Fox

Matthew F. Fox Senior Developer/Tastemaker
Matthew F. Fox Matthew F. Fox

Matthew F. Fox

Senior Developer/Tastemaker

Over the past 15 years, Matt has built systems, managed IT departments, and developed websites and applications for the education, publishing and technical service industries. Combined with a passion for design and usability, Matthew’s skills have created systems that are highly available, functional and usable.
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Alex Li

Alex Li Reactive Support Engineer
Alex Li Alex Li

Alex Li

Reactive Support Engineer

Being one of the youngest members of the Valiant team doesn’t mean he is completely new to the technical field. As a reactive support engineer, Alex knows how to work hard under pressure but also plays hard off line. Being a native New Yorker, he does not know every touristy and popular spot but if you give him an address he will get you there on the right train. Hobbies are include working out, traveling, eating, sleeping, and having fun. Watch this guy go big and far.
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Charles Dean

Charles Dean Tech
Charles Dean Charles Dean

Charles Dean

Tech

Charles is a new member of Valiant tech team. His passion for computers took hold at age 12 when Charles was given a Commodore 64 by his father. Working in the IT field for him is a dream come true as every day new issues need to be resolved and he loves to learn new things. Charles is interested in every aspect of technology- how things work, why they stop working, and how to make them work again. From childhood he was eager to break things open just to see how they work- a habit which cost his family a beautiful refrigerator. His latest hobby is learning about new microcomputers which are changing the world of computing. Most notably, Raspberry Pi, Banana Pi and Parallella.
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Ian Terpening

Ian Terpening Account Mgmt Coordinator
Ian Terpening Ian Terpening

Ian Terpening

Account Mgmt Coordinator

Ian graduated from LIU Post in 2016 with a Bachelor’s Degree in history, and as a result, has a love-hate obsession with politics. Ian’s tasks as account management coordinator include scheduling client on-site visits, acting as an intermediary between company engineers and our clients, and generating agendas for internal account management meetings. He also performs sales process management. Additional responsibilities include compiling the reports everyone loves (ooo! Bar charts!) Sometimes, he dabbles in client contract writing and assisting in the training of new account managers.

Ian is also the current reigning champion at Redneck Rampage 2: Rides Again.

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GENE MCMURRAY

GENE MCMURRAY CTO
GENE MCMURRAY GENE MCMURRAY

GENE MCMURRAY

CTO

As our Project Manager, Gene keeps the 20+ active projects on time and on budget. Gene spends his well-deserved down time racing LeMONS and Chump Cars with Team CarDorks, and/or fixing one of the many BMW’s they field. Gene has a degree in Information Systems from Drexel University, and has experience in a wide variety of computing environments from multi-million dollar datacenters to damp basement storage closets with a network core suspended on velcro.
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Chris Copeland

Chris Copeland Service Manager
Chris Copeland Chris Copeland

Chris Copeland

Service Manager

Now in NY by way of Georgia (and multiple tours of duty in Iraq and Afghanistan as a member of the U.S. Army), Copeland now keeps our team organized, on time, and armed with the proper tools. This line of work is (so far) proving to be much safer than his last gig, and his bag is much lighter. Copeland’s incredible experiences have ensured he always keeps his cool under pressure. Valiant is very proud to have a veteran on our team.
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Darren Daley

Darren Daley Projects
Darren Daley Darren Daley

Darren Daley

Projects

Darren is one of Valiant”s project engineers, building your servers and networks, moving your mail and websites. He”s been with us for over eight years, and has seen it all, from normal server failures to steam pipe explosions, floods and celebrities gone bad.
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Kenny Shumaker

Kenny Shumaker Change Management Lead
Kenny Shumaker Kenny Shumaker

Kenny Shumaker

Change Management Lead

Kenny is our in-house dry erase board artist, as well as one of the first folks to grab the phones on the help desk. Originally from Richmond VA, where he worked for VDOT and Bon Secours hospitals, Kenny is quite happy to be in NYC where he can indulge his foodie tendencies to the highest levels.
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Ari Baez

Ari Baez Tech
Ari Baez Ari Baez

Ari Baez

Tech

After a 5 year stint running operations for Valiant’s E-waste partner 4th Bin, Ari joined Valiant to take his passion for technology to a new level. Taking to tinkering with all things electronic from a young age he knew his place in life would be in IT. When he’s not finding new and interesting ways of integrating tech into his life he likes to take quite walks in the park and feeding turtles at his local park.
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Theron Halsey

Theron Halsey Backup Whisperer
Theron Halsey Theron Halsey

Theron Halsey

Backup Whisperer

Theron is in charge of our fleet of backups, keeping them all in-line, keeping your data intact and in the right place. An active Naval Reservist (after a full forward-deployed-tour overseas), Theron still gets to keep his military skills sharp. Another proud veteran for the Valiant team! (although the army/navy game is awkward here now).
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Twyla Johnson

Twyla Johnson Bookkeeper
Twyla Johnson Twyla Johnson

Twyla Johnson

Bookkeeper

Hmm…. I love books: reading, writing and keeping them I must drink a Kombucha a day I like to cook- not books though Oh and Trap Music. My anthem is Wicked by Future.
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Paul Schloeder

Paul Schloeder Change Management
Paul Schloeder Paul Schloeder

Paul Schloeder

Change Management

Son of a carpenter. Brother of a rocket scientist. Proudly cut his teeth in the industry at the Wagner College Help Desk, where he also graduated with a dual degree in History & Film. Lover of the New York Mets, Long Beach Island, and all things Stanley Kubrick.
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Nick Nightingale

Nick Nightingale Service Director
Nick Nightingale Nick Nightingale

Nick Nightingale

Service Director

With a degree in I.T. from Marist College and as the second employee hired at Valiant over ten years ago, Nick has proven to be a perfect fit to manage our team’s deployment and to monitor the quality of our services, training our techs in the “Valiant Way”. If you ever have a suggestion how to improve our tech team’s work, Nick is the man to speak with.
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MaryAnn Dobrowolski

MaryAnn Dobrowolski Account Management
MaryAnn Dobrowolski MaryAnn Dobrowolski

MaryAnn Dobrowolski

Account Management

As a part of our account management team, Maryann’s objective is to ensure you are getting what you need from Valiant to keep your technology aligned with your business goals. Whether you want to understand the status of your current technology, are looking into making a change, or just need a translation from geek to English, Maryann is here for you.
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Justin Penchina

Justin Penchina Systems Architect
Justin Penchina Justin Penchina

Justin Penchina

Systems Architect

Justin is a customer favorite, both because he is genuinely the nicest person on the team and because he’s quick to solve problems while remaining excellent at documentation, which is a skill honed by Justin’s years working for a major datacenter and webhost. With his patience, clear thinking and solid people skills, Justin has showed time and again that he is someone to trust with your weirdest tech issues.
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Christian Zapata

Christian Zapata Project Management
Christian Zapata Christian Zapata

Christian Zapata

Project Management

In Christian’s own words: “To keep it brief, I’ll be responsible for all things projects, from beginning to end, ensuring that the “gotchas”are all accounted for (and when they aren’t, I can quickly address them). This will save the customers money and ultimately create a utopia where all projects are created equal. To sum me up in one line, I am a comic book geek that grew up listening to everything from Radiohead, Weezer and Nas (not the storage device) while being completely obsessed with the game of basketball. I love all things technology with a hint of video games, sports and music.”
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Andrew Bolduc

Andrew Bolduc vAdmin
Andrew Bolduc Andrew Bolduc

Andrew Bolduc

vAdmin

Andy Bolduc is Valiant’s third active “Andy” (after Andy Close and Andrew Kwasny). As a vAdmin for Valiant, Andy 3.0 is always looking for a new mess to clean up at a customer site, a problem to eliminate, a headache to preemptively cure. Andy is a drummer, a giant of a man, and a pleasure for our customers to work with.
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Daniel Walsh

Daniel Walsh vAdmin
Daniel Walsh Daniel Walsh

Daniel Walsh

vAdmin

Born and raised in Staten Island, Daniel has a passion for live music, movies and finding the best places to eat/drink in any city he visits. Daniel brings to Valiant experience in managing all Apple environments and a desire to learn and understand any facet of tech that comes his way.
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Ryan Loughran

Ryan Loughran Reactive Support Team Lead
Ryan Loughran Ryan Loughran

Ryan Loughran

Reactive Support Team Lead

Ryan is a Hudson Valley native more used to seeing the stars and smelling fresh air. With Valiant as his crucible, his transition to the city has been seamless and natural. Ryan brings seven years of experience in the intense restaurant industry to Valiant. Molded in the flames of the insular world of fine dining, Ryan’s perspective on customer service brings fresh ideas to the team on how to handle our many clients’ needs. The soft rural edges are slowly chipping away, especially after being the first character death in Valiant’s weekly Pathfinder (think D&D) campaign. Usually the last to leave the office at night, Ryan ensures that Valiant is always watching, and always waiting.
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Michael West

Michael West Senior Technician
Michael West Michael West

Michael West

Senior Technician

Born and raised in the suburbs of Detroit, West began his obsession with all things tech as a kid after an old Pong console fell off a shelf and nearly took him out. One month to the day after receiving his degree from Eastern Michigan University, the Motor City Tech Geek hopped a one way flight to NYC with two bags of clothes and an Xbox (the important things), and never looked back. After a decade of supporting architecture firms, creative media outlets, and art galleries all around the world with Control Group, West brings his love for games, gadgets, cats, and tats to Valiant as a Senior Technician. This guy wears his geek on his sleeve (literally).
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